TOPLINE HOTLINE: How do you balance getting the best deal with choosing the right product?
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Balancing Price and Quality when Choosing Products and Services
The chapter explores the trade-off between securing a good deal and selecting the appropriate product, emphasizing the significance of alternative negotiation tactics like value-added benefits when unable to haggle on price. It also looks at the distinction between purchasing products with known tangible value and services where trust in the vendor's problem-solving capabilities plays a critical role.
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