Brave UX with Brendan Jarvis šŸ‡ŗšŸ‡¦ cover image

Kate Leto - Improving the EQ of Your Product Org

Brave UX with Brendan Jarvis šŸ‡ŗšŸ‡¦

00:00

Interviewing - How Do You Know if You're Getting Under the Skin?

How do you know when you've actually gotten under the skin and understood that person's behaviour? Ye, i think it's something, it's, it's quite similar to when you're doing a customer interview. You kind of probe and nudge until you get to a point where either like, i'm not going to get any further with this question. It is really to kind of keep going until you can make that thing that does seem untangible, like, how do i make conflict resolution tangible? Di don't think wed bring that to our interviews a lot, because we, again, are trying to come across is like, you know, i'm the one offering you a job

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app