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Hamilton Chan: The Power of Building Rapport

Negotiate Anything

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Building Rapport and Handling Resistance in Negotiations

The chapter delves into strategies for building rapport during negotiations to facilitate a collaborative atmosphere, such as finding similarities and showing empathy. It also explores techniques for dealing with resistance, like redirecting force and subtly withdrawing validation to influence the other party's negotiation approach. Additionally, the importance of developing resilience and maintaining a balance between friendliness and strength in negotiations is discussed.

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