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Measuring Success and Creative Collaboration
This chapter discusses the pivotal role of measurement in large organizations, emphasizing the balance of quantifying spending while encouraging experimentation in new areas. It highlights the importance of creative collaboration, both in-house and with external agencies, to foster efficiency in global campaigns, and shares insights from transitioning between the advertising industry and a client-side role at Amazon. Additionally, personal reflections on brand loyalty, cherished traditions, and influences underline the emotional connections tied to consumer experiences.