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16min chapter
GEN C: Live from Consensus: Building a Brand on Blockchain Without Talking About Blockchain with Ben Leventhal of Blackbird
CoinDesk Podcast Network
Enhancing User Experiences and Building Trust in Restaurants with Technology
Exploring the evolution of technology in the restaurant industry, focusing on user experiences and loyalty. The chapter delves into leveraging blockchain technology to enhance customer profiles and provide personalized dining experiences, while emphasizing the importance of prioritizing consumer benefits over crypto in brand building. It also discusses transparent data opportunities, VIP treatment strategies, and the role of technology in reestablishing trust and loyalty in the restaurant sector.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode