Improving customer experience with AI chatbots

In this episode of the AI Leaders Podcast, Ashwin Acharya, AI Lead for the Talent & Organization Practice, and Kent McMillan, Managing Director, Strategy at Accenture join Stan Zurkiewicz, Chairman of the Board and CEO of DEKRA, to discuss how AI is transforming large organizations. They explore AI's impact on productivity and growth, emphasizing trust, safety, sustainability, and continuous reinvention. Tune in to learn how AI can enhance customer experience and operational efficiency.