
Geoff Alexander, President & CEO, Wow Bao
The Simmer
Tech Innovations in the Restaurant Industry
This chapter examines the transformation within the restaurant sector due to technology, particularly the integration of mobile applications and gaming platforms like Roblox. It highlights the significance of understanding consumer behaviors and the challenges related to data transparency while emphasizing the importance of leadership in embracing these changes. The discussion wraps up by reflecting on the balance between technology and genuine hospitality, stressing the need for tailored tech solutions that align with the unique dynamics of the restaurant business.
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