An Expert Guide to Assertive Communication with Dr. Randy Paterson
Minds and Mics
How to Be More Confident and Assured in a Confrontation
The countdown to confrontation chapter is loaded with some really helpful techniques. Some of them are basic, but still crucial like being thoughtful about the time and the place of the confrontation. People cannot actually be physically smarter, just in response to your request. What people can do is they can change their actions? Because what is that behavior? I don't think it's a good idea to talk about that with clients or friends.
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