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The iconic John Lewis Christmas ads and the brand strategy that inspired them

On Strategy Showcase

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How Do You Make the Final Judgment?

We don't pre-test work in the sort of traditional sense. We tend to make the decisions ourselves and use our own instinct. And I don't think we've ever got it wildly wrong. For example, a bus to the box probably got it right in terms of just being a bit more joyous and uplifting.

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