12min chapter

Capital Allocators – Inside the Institutional Investment Industry cover image

Charles Duhigg- Secrets of Communication (EP.394)

Capital Allocators – Inside the Institutional Investment Industry

CHAPTER

Navigating Honest Communication

This chapter emphasizes the significance of transparency and openness when discussing sensitive topics like race in corporate settings. It highlights the value of creating a safe space for dialogue, managing emotional contexts in financial discussions, and delivering difficult news compassionately. Additionally, it explores the evolution of communication styles across different mediums and the impact of personal sharing in building genuine connections.

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