Hire, train and retain like Sarah Brougham
The Handbook: The Operations Podcast
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Navigating Team Expansion and Hiring Practices
This chapter explores the critical challenges of team expansion and the significance of aligning hires with agency culture. It outlines a structured three-phase hiring approach, emphasizing careful candidate selection through detailed job advertisements and robust onboarding processes. The conversation also addresses retention strategies, including the complexities of offboarding and understanding employee motivations for leaving.
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