
ServiceNow’s Amy Regan Morehouse on workforce transformation
HBS Managing the Future of Work
00:00
The Importance of Soft Skills in the Evolving Job Market
This chapter discusses the increasing importance of soft skills, also known as foundation skills or social skills, in the evolving job market, particularly in the era of generative AI. It explores how organizations can consider and cultivate these skills in their hiring processes and employee development programs.
Transcript
Play full episode