
#243 Presales Horror Stories from Professionals You May Know
We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers
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How to Deal With Difficult People
Ramsey: A customer at a large defense contractor was critical of his company's software. He threatened to take the matter up with management, but Ramsey says he stood his ground and got away with it. "I had a positive performance review because of it," Ramsey said about dealing with tough people.
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