When to take action versus ask the person

In the fifth episode of a special “Dare to Lead” series with Adam Grant, Brené and Adam break down the skillsets of empathy, empathy misses, and how empathy is trickier than walking in someone else’s shoes. They discuss the way empathy can show up as being curious and caring — irreducible prerequisites for good leadership. Brené shares a powerful sentence for leaders building an empathy skillset: “What does support from me look like right now?”

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