Culture First with Damon Klotz cover image

Amy Gallo's Guide to working with difficult people

Culture First with Damon Klotz

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Cultivating Communication and Conflict Resolution

This chapter focuses on the significance of clearly defined company culture and relationship strategies to foster effective workplaces while reducing conflict. It emphasizes the role of leadership in encouraging open dialogue and constructive feedback, along with exploring the nuances of remote communication. Additionally, the discussion delves into cognitive biases affecting interpersonal relationships and shares strategies for navigating difficult dynamics and resolving conflicts in a proactive manner.

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