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High Conflict Workplace Investigations with Guest Host Cherolyn Knapp and Guest Bob Stenhouse

It’s All Your Fault: High Conflict People

CHAPTER

Navigating High Conflict Personalities in Workplace Investigations

This chapter explores the challenges workplace investigators face when dealing with high conflict personalities, including behaviors like attempting to control the investigative process and challenging investigator qualifications. It emphasizes the importance of understanding and managing these personalities through effective communication techniques and boundary setting. The discussion also touches on maintaining fairness in investigations amidst bias allegations and the development of a training course for human resource professionals.

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