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Scaling Innovation in Food Delivery
This chapter examines the global expansion of a leading food delivery service and its innovative strategies, including collaboration with a Nordic company and a focus on rapid experimentation. It discusses the essential balance between swift innovation and long-term business development, while stressing the importance of strong company culture and leadership in nurturing talent. Insights on the integration of AI, customer expectations, and effective talent evaluation are also shared, showcasing how these elements contribute to optimizing operations and driving growth.