The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 673: How To Boost Your Net Retention Revenue (NRR) to Over 140% with Insider's CEO and CMO

The Official SaaStr Podcast: SaaS | Founders | Investors

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How to Re-Empower Your Customer Relationship

The day Honda hired me, she wasn't her pink tights. She was writing our dreams on a piece of tissue paper in an Italian restaurant Sunday morning. So I think focus on the relationships. Don't focus on if you don't have budget, great. It makes you more creative. Get a basketball run out there and get the relationship going with a great game.

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