5min chapter

Car Dealership Guy Podcast cover image

Inside Ewing Auto Group’s High-Tech Service Department of the Future | Industry Spotlight

Car Dealership Guy Podcast

CHAPTER

Transforming Automotive Operations: From Tradition to Customer-Centric Leadership

This chapter explores the shift in automotive business operations from traditional methods to a customer-centric model. It emphasizes the need for effective leadership, empowered employees, and improved communication to enhance customer experience and foster a trusting work environment.

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