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141: Mastering Customer-Centric Product Management (ft. Ryan Glasgow)

People of Product

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Building Customer-Centric Products

This chapter highlights the importance of focusing on the customer and understanding their perspective in product management. It discusses the challenges of falling into the trap of only hearing what they want to hear from customers and emphasizes the need to ask tough questions. The chapter also touches on the concept of product market fit and the process of using customer feedback to improve a product.

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