Lessons from a $100M ERP Failure, The World of Tech Sales, Legal Issues in Digital Transformation
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
00:00
Ensuring Clarity in Future State Business Processes and Mitigating Implementation Risks
Exploring the significance of envisioning and mapping out future business processes before integrating new technologies, highlighting the necessity of a phase zero element in project preparation to address risks related to customization and off-the-shelf software. The Birmingham City Council's unsuccessful $100 million Oracle implementation failure serves as a cautionary tale, with hints at upcoming dialogues on tech sales and legal aspects of digital transformation.
Transcript
Play full episode
