Introduction

Moneybox Live, the programme about your money. Today we're looking at the art of complaining and how to do it effectively. If you've got an experience to share or indeed a question to ask, drop us an email right now at moneyboxbbc.co.uk Well to help guide us through the complaining maze I'm joined by Martin James from Resolver. Are we still a nation of musterers? Do you think or do we speak up more readily about complaints than we used to?