The Importance of Trust in Design

We really need to assess what's the effect and impact of our work, not just how much are we working? I do really love the fact that you've got so many examples that are from the public sector. And it's probably tough for people who create content as well because sometimes they value their work more if they produce more content. Oh, you're paid by word. You've been paid to make 5,000 words, so you do 5,000 Words. Right, right.