3min chapter

The AI in Business Podcast cover image

From Prescriptive to Conversational GenAI in Retail - with Michael Tambe of Amazon

The AI in Business Podcast

CHAPTER

Exploring the Limitations and Uncertainties of Conversational AI

Understanding how technology and human psychology impact the development and acceptance of conversational AI, including the concept of the uncanny valley and generational differences. Emphasizing the need to accept the current uncertainty and expressing gratitude to the guest, Michael Tambe.

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