17min chapter

Fintech Insider Podcast by 11:FS cover image

844. Insights: What's next for Monzo? An exclusive interview with CEO TS Anil

Fintech Insider Podcast by 11:FS

CHAPTER

Evolution and Expansion of Monzo

This chapter explores how Monzo transformed from a prepaid card provider to a full-service banking institution, focusing on innovation, customer feedback, and community engagement. It highlights the importance of trust, transparency, and customer well-being in the financial industry, showcasing Monzo's shift towards a mission-driven approach. The discussion also delves into Monzo's future strategy, emphasizing their plans for growth in the UK and globally while maintaining their core values in expanding to new markets like the US.

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