Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Importance of Ai Integrating
Ai can help with simple problems, like categorization of tickets that come in. Can also be used to understand sentiment and get into a predictive curn right? And then when i think of the future of he could you have this automated agent? You know, tha tean sounds like a person.
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