Strangers In A Tangled Wilderness cover image

Pocket Guide to Conflict Mediation by Casandra

Strangers In A Tangled Wilderness

00:00

Effective Communication in Conflict Mediation

This chapter explores techniques for conflict mediation, focusing on the importance of creating a safe space for open dialogue through storytelling and active listening. It highlights strategies such as paraphrasing and reframing to enhance understanding and address underlying needs in conflicts. Additionally, the discussion emphasizes the dynamics between mediators and participants, aiming to transform emotionally charged issues into constructive conversations.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app