Enhancing Patient Experience Through Reliable Support

In this episode of Management Unfiltered, host Zach Shelley chats with Cory Pinegar about the changing world of dental office management and the role of virtual assistants (VAs). They dive into the perks and challenges of using VAs, stressing the importance of communication and empathy in patient care. The discussion also covers how to set clear expectations when hiring VAs to boost efficiency and enhance patient satisfaction.