165: Chris Voss | Negotiate as If Your Life Depended on It
The Jordan Harbinger Show
00:00
Risking a Setback in Negotiation
"We were trying to show him and amore, maybe not ly subtle way, that we were in charge," he says of the hostage taker. "He's smart enough to imply a threat without stating a threat." When people feel listened to, they listen to themselves more, she adds.
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