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#57 Sheila Heen: Decoding Difficult Conversations
The Knowledge Project with Shane Parrish
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Holly Hegas: It's not better to have a bigger ratio of positive negative, like ten to one is not better. She says people also sweep things under the rug because it feels too threatening to bring it up. Hally: Try to reframe something that's been lingering or on going from a point of understanding and expressing these feelings. And we'll come back for part two next week.
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