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Breaking Social Norms: True Civility Beyond Politeness
The chapter discusses the difference between civility and politeness, emphasizing that while manners and etiquette are important, true civility goes beyond mere politeness. It explores the idea that sometimes breaking social norms and rules of etiquette is necessary to make others feel comfortable and facilitate friendship and trust. The chapter shares the story of Queen Victoria breaking the rules of propriety at a state dinner to make her guest feel at ease. It concludes by highlighting that while manners and politeness can enhance social interactions, true civility requires a genuine respect for others.