12min chapter

The AI in Business Podcast cover image

AI Tools for Improving Experiences for Patients and Healthcare Providers - with Dr. Nele Jessel of Athenahealth

The AI in Business Podcast

CHAPTER

AI in Improving Customer Experiences

The chapter discusses the use of AI in enhancing customer experiences in call centers, banking, and healthcare. It explores the potential benefits and limitations of incorporating AI as a co-pilot and chatbot in these industries.

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