The Pandora’s Box of Customer Experience with Nick Glimsdahl
The Community Experience
00:00
What Would You Be Press One for Tony?
Nick, I just pictured your web site. Obviously, this is not realistic, a picture you can see on the site, and it's just like a dial pad. If you press any of the other numbers, it sends you to like, random men web sits. Tony, what would you be press one for tony? That is a question that i would probably spend an inordinate amount of time thinking about. As a really coal brand, i would get in wayh too many tangents playing with phone trees or unnecessarily complicated ways of reaching me.
Transcript
Play full episode
