The Unpredictability of Twitter

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The algorithm is something that people are always paying attention to because it's so important, especially if your income is dependent on these platforms kind of boosting you and treating you in such a way where you're going to be in front of a lot of people. And again, there's no one that you can like call. There's no HR like customer service really at these platforms that influencer can call and say, hey, you know, what's going on? It's not working today. Instagram recently introduced like a paid deer where you do get access,. but that's bananas to me.

Paris Marx is joined by Emily Hund to discuss the creation of the influencer industry, how it’s been formalized by companies who profit from it, and what can be done to make it fairer for the people who work in it.

Emily Hund is the author of The Influencer Industry: The Quest for Authenticity on Social Media. She’s also a research affiliate at the Center on Digital Culture and Society at the University of Pennsylvania’s Annenberg School for Communication. Follow Emily on Twitter at @emilyadh.

Tech Won’t Save Us offers a critical perspective on tech, its worldview, and wider society with the goal of inspiring people to demand better tech and a better world. Follow the podcast (@techwontsaveus) and host Paris Marx (@parismarx) on Twitter, and support the show on Patreon.

The podcast is produced by Eric Wickham and part of the Harbinger Media Network.

Also mentioned in this episode:

An excerpt of Emily’s book was published in Wired.
After Elon Musk took over Twitter, a menswear account was suddenly in everyone’s feeds.
Instagram is offering a paid subscription service that includes customer service.
Countries have begun regulating the influencer industry. For example, Norway requires retouched photos to be labeled, while France has an even stricter law that regulates the types of products that can be promoted along with other requirements.

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