
How the power of handwritten notes can transform your customer relationships with David Wachs
The Business of Customer Love
00:00
Designing and Manufacturing Robots to Fill Thousands of Notes for Brands
The chapter explores the speaker's journey of building their business from an iPhone app to developing their own robot. They share their dissatisfaction with auto-pens, their manufacturing process, and the large number of notes they fill on behalf of various brands.
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Transcript


