Managing Interruptions and Implementing Best Practices for Team Efficiency

This chapter delves into a technique where team members rotate off to manage interruptions, allowing the core team to maintain focus. It highlights the importance of enhancing QA processes, testing during tasks, scheduling maintenance, fostering open communication with teams and clients for feedback, and tracking commitments, while also providing tips on communication, preventing escalations, sharing knowledge, addressing immediate requests ('seagulling'), and leveraging interruptions for ongoing improvement.