AI is Eating Our Jobs and Creating a Career Cliff
We're Only Human
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Navigating AI and Employment
This chapter explores the impact of AI technology on employment, particularly its role in replacing human jobs such as customer service positions. It emphasizes the importance of balancing AI capabilities with human skills, warning against over-reliance on technology that could hinder personal interactions and long-term brand health. The discussion encourages a reevaluation of work structures and the necessity of human judgment in conjunction with AI tools for optimal outcomes.
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