
EP 135 | Shreesha Ramdas (Strikedeck) - Transform your company’s customer success mindset from a cost centre to a growth centre
CHURN FM
00:00
Customs Success - Are You Reacting to a Shouting Customer?
If you have not solved your on boarding challenge, that would guarantee that you will have churn issues. The other thing i would that's really important is the size of the company and the stage where you are at the stage of the company. And if you're a company that that has just got started with he product, then i would say poker should be on the on boarding because if you saw the hording challenge, then youare well on your way to solve the adoption problem as well.
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