Lead. Win. - An Extreme Ownership Podcast cover image

A No BS Guide to Thinking Strategically In Every Situation

Lead. Win. - An Extreme Ownership Podcast

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Strategic Relationship Management During Financial Hardship

This chapter explores how prioritizing a client's well-being over strict contractual obligations can strengthen partnerships. By opting for empathy during a financial crisis, the company not only maintained their relationship but also benefited from eventual payment and improved industry standing.

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