
More Than a Feeling: The business value of a desirable workplace
The Weekly Take from CBRE
The Intersection of Operations and Tenant Experience
This chapter discusses the critical role of integrating operations and tenant experience to enhance business performance. By comparing poorly and well-managed theme parks, it illustrates how seamless operations contribute to customer satisfaction and emphasizes the importance of strong brand identity in the B2B sector.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.