Rethinking Hiring: The Skills-First Approach

This chapter explores the differences between 'skills-first' and 'skills-based' hiring practices, advocating for a focus on skills to create a more inclusive workforce. It emphasizes the importance of training hiring managers to evaluate candidates beyond traditional educational qualifications and highlights the risks of automated hiring processes. By acknowledging diverse talent, including older workers and the 'hidden workers' in part-time roles, the chapter calls for a fundamental shift in talent acquisition to enhance diversity and improve business outcomes.