The holidays can often bring conflict in emotional reactions. There are many ways to approach conflict, but the one i think works best is to see conflict as a problem to be solved. Stand tall, you just hold the space sometimes. Be clear in terms of what it is you're looking for and clearly articulate it.
In each episode of Think Fast, Talk Smart, Stanford GSB lecturer and podcast host Matt Abrahams asks his guests the same question: “What are the first three ingredients in a successful communication recipe?” Answers have ranged from specific and poetic, to impactful and thought-provoking. In this episode, we bring you some favorite responses, as well as Matt’s tips for solving three common communication challenges that tend to arise during the holiday season.
Connect: