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Stuck In a Ruinous Empathy Rut 5 | 11

Radical Candor: Communication at Work

00:00

The Importance of Being Helpful

"I wouldn't walk in a CEO's office and say, I'm planning to fire this person. Tell me why I shouldn't," he says. "There's something about the idea that people who have been there for a long time have a certain amount of authority imbued in them."

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