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11min chapter
Give the Audience What They Want
The CX Leader Podcast | A resource for customer experience leaders
Harnessing Customer Feedback for Event Success
This chapter explores the critical role of customer feedback in enhancing live event experiences for both end users and B2B clients. It highlights how ASM Global utilizes insights to improve venue performance, increase attendee satisfaction, and drive economic growth through actionable strategies.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode