31. Service Design 101 (feat. Thomas Wilson, UXMC, Senior Principal Service Designer & Strategist)
NN/g UX Podcast
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The Value of Research in Service Design
If you like complex problems and you love learning about people, this is a great field for you. To learn more about any of that, check out our website www.nngroup.com. And don't forget we do have that UX certification course on service blueprinting. Until next time, remember to keep it simple.
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