5min chapter

Intercom on Product: Building Software in an AI-first World cover image

Intercom on Product: How we became an AI-first company

Intercom on Product: Building Software in an AI-first World

CHAPTER

Intro

This chapter explores the profound effects of AI on software development and societal structures since the rise of ChatGPT. It addresses the shift from basic task support in businesses to innovative AI-native solutions, while considering future implications as we approach 2025.

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