20min chapter

Everyday Better with Leah Smart cover image

Charles Duhigg on How to Have More Meaningful Conversations

Everyday Better with Leah Smart

CHAPTER

Mastering Different Types of Conversations

The chapter delves into understanding various types of conversations - practical, emotional, and social, and the importance of aligning the conversation type to connect effectively. It emphasizes the concept of the matching principle to enhance communication by tailoring communication to the mindset and emotions of the listener. The chapter also discusses the significance of asking deep, meaningful questions to foster genuine connections and navigate conflict conversations in work and personal relationships.

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