The Rise of Digital Labor

This chapter examines the growing adoption of digital labor by companies, illustrating how businesses like Dow and Supergood are leveraging AI to boost efficiency. It emphasizes the need for managers to adapt to managing both human and digital employees, while also exploring the benefits and challenges of integrating AI into the workforce. The discussion highlights groundbreaking research that showcases AI's capability to enhance individual performance, underscoring its transformative impact on the future of work.