Ecom Gold cover image

Eli Weiss Teaches Customer Experience.

Ecom Gold

00:00

What's the Customer Journey?

A great CX team synthesizes that data and makes it cohesive. For us, we are focused on both at Alibaba and the Jones Road, we're focused on brands. We want people to have a great experience even if we get a whole bunch of customers to come in once. It's important to really integrate customer experience, like the feedback that we're learning from customers.

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