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Ticketing Systems Support Sequentiality
The goal of time blocking is intention, to make sure that you are deploying the time you have available to work with intention. If you're an i t engineer whose job is mainly ticket based, in some sense, you already have an intentional structure to your day. Do not concurrently handle tickets. Move one to the stopping point before you grab the next. Don't go down rabbit holes or spend time on lower priority things.